Rental agreements #617881316 and 617881526 refer.
Lwandile, based at the Mikhado agency, deserves to be rewarded and comended for outstanding customer service.
During a recent mechanical breakdown we needed to hire a car, a tow vehicle and thereafter another car while ours was repaired. Lwandile immediately took control arranging a vehicle with a tow bar from her opposition since Avis did not have one nearby to assist.
She assisted us in the most caring and compassionate way while we were stranded on the roadside near Thoyando with much concern for our safety.
This young lady is an outstanding asset to your company.
After this experience we will most certainly be recommending Avis to all those we encounter in our travels.
She even managed to arrange that we received our pensioner's discounts on the deals.
She is a shining example of good customer service and genuine desire to assist in any way she could.
Well done!!!
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