I recently took my car in for a service at Tokai Multifranchise and was very upset about the service I received.
Despite my negativity, Melissa handled my concerns in a direct and understanding manner and saw to it that my issues were resolved.
It's not every day that a company makes an effort to uphold high standards of service, so thanks to Melissa and her team at Tokai Multifranchise for your excellent response and assistance!!
Mandy
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