We had a Flat tyre on the R516 on Sunday afternoon 14th July 2013, 7km from Bela-Bela. We Called BMW On Call to assist us with a replacement tyre as we had run flat tyres and no spare. Jaco from BMW on Call came from Pretoria and brought us a loan tyre. He was friendly, and changed the tyre proffesionally, and got us on the road in no time. He also warning us about traffic on the way home to Pretoria, as the N1 S had road works and was closed down to a single lane. We subsequently stopped in Bela Bela, and filled the car with sufficient Drinks and eats for the Kids. Jaco arrange to have our old tyre dropped off at BMW Fountains for us to fetch the next day as our car was packed from our weekend away, and we had no space for a mouse. Jaco kept in contact with us throughout our trip 3 hour trip, and made sure we got home safely. He also confirmed the next morning that he left our Tyre at BMW Fountains for us to replace.
THANK YOU JACO, and BMW on Call for your outstanding service in our time of need!! This is the reason I will buy a BMW again!!
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