AfricaComplaints.com » Cars & Transport » Complaint / review: Db Auto Body - Dont do the basics of fixing a ca | #139255

Db Auto Body
Dont do the basics of fixing a ca

My car was sent for accident damage, to the front bumper, radiator and the back bumper.

After sending the car back 4 times. I gave up since the service just got WORSE and WORSE
1 - Once they returned the car with car oil in the Water coolant system. Part of the repair that they had to do was replacing the coolant, water & radiator, there response when I asked them why they did it was that I the owner poured the oil in the radiator.
2 - Staff got abusive and aggressive towards me, when I asked them why can I still fit my hand & wrist between the bonnet and the bumper after returning the car 4 times and asking for the same thing, aligning my panels to the standard of 3 to 4 mm spacing.
3 - The owner Johan Delport will very quickly when you complain not take your calls anymore nor will he pitch up for meeting that was arranged to discuss the issues.
4 - Not one of the panels that was replaced or repaired was aligned. They are al skew.
5 - Now after a few weeks the paint is also starting to come of on some of the panels that they replaced.

The biggest mistake that I ever did was paying for the repairs before inspecting the car myself.

Date:

Company: Db Auto Body

Country: South Africa   City: Midrand

Category: Cars & Transport

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