AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Chapmans Peak Hotel & Restaurant - Poor communication and no food | #254811

Chapmans Peak Hotel & Restaurant
Poor communication and no food

All 3 of us ordered combo's. 25 minutes later the waitress returned to the table to say the kitchen was out of yellowtail. We asked about replacement and she said yes that hake and kingklip were available. We asked about prices and she said kingklip would be more expensive but didn't know how much and said she'd find out. This took an age and eventually came back to day it would be R35 more. We didn't think it was worth it and said we'd just settle for hake. She then told us that hake wasn't an option anymore and the only option was kingklip. At this point it was about an hour after we had put our order in. We leftat that point and walked passed a very indifferent manageress who didn't care much for our complaints. This place is meant to be one of Cape towns great fish restaurants but it let down yet again. Won't be going back in a hurry...

Date:

Company: Chapmans Peak Hotel & Restaurant

Country: South Africa   City: Hout bay

Category: Cafes, Bars, Restaurants

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