AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Mcdonalds - Mcdonalds - not loving it as much anymore | #156889

Mcdonalds
Mcdonalds - not loving it as much anymore

I can't remember the last time I received a meal which didn't look like it had been in an earthquake (patty on one side and the buns on the other) and considering the prices aren't as low anymore I reckon I'd rather go to Steers who charges around the same prices but delivers food which at least looks presentable and appetizing
I would be able to look past the aforementioned if I hadn't experienced the following a number of times:

My boyfriend and I have gone to Mcds at least 6 times in order to get the cuppacake (which we had never tried before), but at 2 different branches on 3 different occasions we were told that the ice-cream machine was broken and the ice-cream had been sold out at 5pm already. That would have been acceptable if it hadn't occurred more than 2 times.. To make it even more ridiculous, the other night I saw another client ordering an ice cream sundae, finally their ice-cream machine works/is not sold out, as I reached the till she said no the machine doesn't work. When I confronted her about the previous customer who received ice-cream she replied that it only worked some times. Then my boyfriend at the other till received his cuppacake with no problems. WHAT?

Date:

Company: Mcdonalds

Country: South Africa   City: Numerous

Category: Cafes, Bars, Restaurants

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