AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: KFC - Ice Cream Machine Broken TWICE in ONE Week!!! | #234348

KFC
Ice Cream Machine Broken TWICE in ONE Week!!!

This has got to be THE WORST KFC in the country. Twice in ONE week the ice cream / milkshake machine has been broken and each time I've had my 4 year old sitting in the car with me waiting for his ice cream only to be told yet again that it can't be supplied. The most frustrating part is that both times we went through the drive-thru and waited patiently behind at least 3 cars and then as we reached the first window we were told that the ice cream machine is broken. Instead of just being able to drive off I've had to sit and wait behind the cars in front of me with a crying 4 year old wanting to know why he can't get his ice cream. You would think that the working there would put a sign up at the entrance of the drive-thru advising you that the machine is broken yet again so you don't waste your timing waiting in line for nothing. The manager Denise is so rude she shouldn't be allowed to work with the public. McDonalds is opening directly across from this KFC shortly and KFC might as well close this branch down because McDonalds is going to annihilate them!

Date:

Company: KFC

Country: South Africa   City: 17th Quarter Shopping Ce

Category: Cafes, Bars, Restaurants

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