Complaint / review / scam report
DISGUSTING SERVICE WITH REGARDS TO
I am highly disgusted and disappointed in the way the Standard Bank Department conducts itself with regards to urgencies relating to .I resorted to stopping my credit card about two weeks ago due to a transaction. Prior to receiving my new card, I was told it would take - 5 working days. These days quickly went by and I had STILL NOT BEEN CONTACTED TO FETCH MY NEW CARD and the only reason i knew it was ready was because credit transactions/deposits had been confirmed on my new account and sent through to my cell and i as a customer had to call Standard Bank to find out where my card was and I was told oh no - they were busy. Bust with what? Satisfying other customers other than myself? Further on calling customer service and being sent from pillar to post - I was put through to the investigators dept. I was left a voice mail on the 10 April asking to contact and i HAVE NOT BEEN ABLE TO GET THROUGH SINCE. To this day, i still do not know what is happening with the investigation into the activity on my account!! WILL I BE CONTACTED? I am absolutely disgusted for a lack of better words that it is up to me as a consumer to run after Standard Bank
Offender: Standard Bank
Country: South Africa Region: All Country City: NORTHGATE
Category: Business & Finance
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