Out of the blue, while happy with my Standard Bank credit card, FNB calls me and tells me how great their credit card is and that apart from a lower interest rate fee, I would get access to the Slow Lounge for free. To my surprise, I see I have been charged R500 for entering the Slow Lounge and taking in a guest and after enquiring with FNB, I am told about minimum spending on the credit card and deposits which allow me to access the lounge for free otherwise I pay for it. If I had know about these conditions I would not have changed from Standard Bank; I am very upset as I was misinformed!!!
0 comments