Good Day,
I did lodge a complain on a hellopeter regarding the offer made for cellphone data contract (Cell C 2GB) offered by FNB cellphone marketing team.
Then I got this reply from them.
"Hello Samsu,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Your complaint was referred to Core Banking Solutions for investigation and resolution.
The complaint reference is 250757.
Kind Regards
Celeste Kruger
Complaints Resolutions.
"
Still after more than a month I am waiting for the reply.
Please provide me the detail, how to cancel the contract.
Thank you for your pathetic customer service.
Vashi S Y
0743101602
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