Dear Tracey,
Thank you very much for response dated Monday, 9 Septemeber 2013. It reads as follows;
Hello Grahamkerr,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
We have escalated your comments to FNB Personal Loans to investigate and they will provide feedback.
The complaint reference is 340269.
Kind Regards
Complaints Resolution
Tracey Sonickson
Sadely, nothing has happened... AGAIN. No phonecall, no resolution, no action. Really not helpful at all. Utterly hopeless...
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