AfricaComplaints.com » Business & Finance » Complaint / review: Nedbank - Thumbs down to Nedbank | #319804

Nedbank
Thumbs down to Nedbank

Nedbank made 3 deductions up to date from my personal current acc. I contacted 0313673700 at 10:24 on 13 Sept to inquire about this so they could explain what the deductions were for. I was informed that it was for a business acc registered to the previous company I worked for. It was in arrears & my ID number's linked to this acc, so they are penalizing me. They ASSUMED I was the acc holder. 1. They never contacted me to verify any details. 2. My ID was linked to this acc because I was added on the acc by the Directors of the Co at the time as having power of attorney & for the purpose of being able to draw bank statements. 3. At no time did I sign surety for this acc and I also did not open the acc nor signed any papers to that affect. I was an employee only. The gentleman whom I spoke to told me that he was reversing the one amnt - taken off 12 Sept - and that it will reflect in my acc within 24hrs (it never happened). As for the rest, I needed to submit an email to explain the situation so they can refund me my money back. Sent 2 emails, no reply. Phoned, no one can assist me. Waiting for to be contacted. Why must I fight to get money back which they took without my knowledge?

Date:

Company: Nedbank

Country: South Africa   City: Head Office

Category: Business & Finance

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