I bought a car through STD bank vehicle and asset finance in November last year. I signed the contract which stated 72 monthly payments will be deducted from my account. I took possession of the vehicle in the middle of November.
The first of December there was money in my account, Standard bank VAF did not post a debit order through, not in December, not in January. Some time around January I got a call from Standard bank wherein, it turned out that STD bank had been debiting an incorrect account number that was not mine. She corrected the account number in the middle of January and from February onwards the debit order started coming through.
Since then I have been inundated with phone calls and legal threats from standard bank because as far they are concerned I am always behind with one month. I have spoken to their attorney, Jean Pretorius, Bonisiwe, and her supervisor and a someone from collections Seameco.
According to Standard bank they started counting from the first time they posted a debit order. The fact that it was posted to the incorrect account, which was not mine, is MY problem not theirs. No end in sight to the harassment.
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