I have a business overdraft with Standard Bank, from which account my motorbike payment was also deducted. There were some issues with the debit order, and I started paying the finance account directly.
In November 2012 Standard Bank contacted me and notified me that I need to start making payment into the Business Account. I requested to make a payment of R 1, 500.00 a month, which they did not agree to, as they required R 1, 900.00. At the end of November I paid in R 2, 500.00, and then R 1, 900.00 the end of December and January.
On the 8th of February 2013 I was notified that there was a Sheriff of the court at my house to hand over a letter to me. Standard Bank handed me over to LegalNexus for collection, and they went to court to open a case against me.
I tried to contact Standard Bank, but after holding for more than an hour (I have a screenshot of my phone proving this) I gave up. I then contacted the lawyers, who said that due to Standard bank handing me over, they WILL collect this money, and it is now outside of Standard Bank's hands.
So after a phone call (which Standard Bank surely recorded) they still handed me over.
Great customer service Standard Bank!
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