Bayport Financial Services
RUDE AND SPEAKING OVER CUSTOMER

PLEASE TEACH YOUR STAFF NOT TO SPEAK OVER A CUSTOMER AND NOT LISTEN TO A CUSTOMER.I HADE A CALL FROM THE CALL CENTRE A VERONICA WHO SPOKE OVER ME AND DID NOT GIVE ME A CHANCE TO SPEAK.SHE KEEPS TELLING ME THAT I HAVE BEN DECLINED MORE THEN 3 TIMES FOR A LOAN THAT IAM NOT AWARE OF.WHEN I TRY TO EXPLAIN SHE SPEAKS OVER ME AND DOES NOT ALLOW ME TO SPEAK.I WORK IN A CUSTOMER SERVICE AND THAT IS RUDE.WHEN I ASKED HER NAME SHE GAVE IT WITH ATTITUDE AND WHEN I ASKED FOR HER SURNAME SHE DROPPED THE CALL.PLEASE ASSIST WITH THIS