Dial Direct Insurance
No Response

I applied for insurance and to date have not received a contract by email as discussed or a policy no: needed for car inspection, log a complaint online and they should have contacted me in 24 hours, still waiting for them,
this is the response i received:
Dear Kobus Buytendag
Your feedback is important to us. A customer care consultant will contact you within 24 hours.
Your reference number is: 1110275810

Please cancel everything and do not even try to deduct from my bank account