I called Standard Bank "Customer Care" today the 10/12/2013 at 09h55. The system asked me to key in my card number and pin number which I did.
An agent anwsered and he asked me what my query was. I told him that I needed to know what my daily limit to withdraw money was.
Then he put me back in the que where I had to put in all my details again. This time the system said that I out in the incorrect details several times.
We don't have time to waste - we all are busy people. Standard bank needs to get trained people to answer their calls. If they cannot give you simple answers - how the are they running a business?
0 comments