First National Bank
Responding positively to constructive feedback

After some slightly less than satisfactory assistance, from an otherwise adequate service level from the premium banking service department, I was given the opportunity to rate the service I was given. Using the opportunity to highlight areas for improvement they rose to the occasion and explained some of my concerns and addressed the issues I had.

Thank you for really asking: " How can we help you? " and then doing what I asked, it is much appreciated