I sent an email on the 7th of January, its a week later and i have recived no response or call. the email reply says i will get a response within 24 hours. I need to know why my homeloan premium went up and i want to fix an amount on both my personal loan and my homeloan. please can somebody ...
After some slightly less than satisfactory assistance, from an otherwise adequate service level from the premium banking service department, I was given the opportunity to rate the service I was given. Using the opportunity to highlight areas for improvement they rose to the occasion and explained ...
I applied for a credit card with my own bank which i have been with for over 20 years!!! they declined me as i have a judgement which is paid in full and a comment on ITC reflects there! and a BS storey of the ITC and credit bs, i was given a credit card from African bank with a R15 000 credit ...
I would like to complement FNB on the exelent service they offered me over the fone, I dont think i will ever visit a branch again with this kind of service availabe over the fone, I was not put on hold, the Consultant was very helpfull, although they could not help me they tried their best and all ...
I really dont know why i bother writting on hellopeter as no one really cares i called the premium banking dept again today cause i need a credit card as we are going on a cruise in dec and the ship does not take debt cards only credit cards!!! they refuse to assist me in anyway not even to give me ...
I recently sent an e-mail to FNB querying the reason for declining 3 credit applications that I made with them. They're initial response was vague and really didn't give me an answer to any of my questions. On 21/06/2013 at 08.11 am, I replied to the e-mail address [Email Removed] and asked them to ...