Email I Sent To Standard Bank Private Banking Department On 14th December 2013:
Morning
My Private Banker & Assistant, Who I Was Provided At The Rustenburg Branch - Barongwa, Have Recently Not Been Sorting Out My Enquiries & Concerns I Have For My Banking Accounts For The Past Month.
I Have Sent Emails Three Times & My Concerns Or Asks Have Still Not Been Addressed When I Was Informed That They Shall Be Corrected...
I Have Recently Moved To Mokopane & Therefore I Think A Private Banker Closer To My Current Location, Perhaps Polokwane, Shall Be Easier & More Convenient? Else I Am Unsure On How These Faults Shall Be Addressed?
I Have Always Been Very Happy With The Service I Receive From Standard Bank Until Recently I Am Becoming Upset As These Faults Are Now Affecting Me Negatively. An Example Will Be Me Being Unable To Activate My UCount Card Online As My Cellphone Number Still Hasn't Been Correctly Changed From My Old One Till My New One Since May This Year...
Second Example Involves Funds Being Removed From My Account Without Physical Cash Being Provided At An ATM!
I Am Starting To Feel As Though I Am In A "Steve Ad"...
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