Standard Bank
Arbitrary Cancellation of Subscription

I manage an Estate account held at Standard Bank. Standard Bank arbitrarily cancelled the Internet Subscription without asking me. And the remedy suggested by the Service desk after 5 Iterations does not work. I am now told that to fix the problem is should spend two hours visiting a Standard Bank branch - TO FIX THEIR MISTAKE.
DEAR STANDARD BANK - IF WE HAVE TO VISIT YOUR BRANCH IT WILL BE TO CLOSE THE ACCOUNT