I am a chartered accountant with my own practice. I have been using the My Billing system to pay my SARS efiling Suddenly the system doesnt work and I dont pay my VAT because it does not appear on the My Billing system. I phone my branch and the call centre and I get the same response. WE ARE AWARE ...
Since 4 January I have been unable to do anything on my internet banking that requires Approve-It authorisation via my cellphone! I have called 11 times and I have explained the problem 22 times (each time to a consultant, and then again to a technical expert that it seems is not much of an expert ...
About a month ago, FNB internet banking stopped working on FireFox. I sent a mail to [Email Removed] and by the afternoon, it was working again. I have tried to do internet banking now for 2 days, and again, it is not working in FireFox. Works fine in IE. So tell me, must I inform FNB each time ...
I posted a complaint over 10 days ago because I could not get through to internet banking. The IVR was not accepting my card number. I did receive a response and the reason I was calling was resolved. However, why I could not get through to IB on the phone was not resolved!! This weekend I received ...
I sent a secure massage via internet on the 30th and 31st of January. The first request was my 3months stamped bank statement and the second request was for reversal of transactions the occurred in my account. Its the 3rd of February still no response. All I want to know is why have a service that ...
I could not log in last night and can today also not log in. I am paying for this service and need to do month end payments!!! ...