GOOD MORNING
I AM A CLIENT OF ABSA I HAVE PURCHASE A VEHICLE THROUGH ABSA VEHICLE FINANCE I HAVCE PAID OF THE VEHICLE IN FULL!!! I HAVE BEEN TRYING TO GET THR VEHICLE PAPERS FOR THE PAST THREE YEARS NOW.
I AM CONSTANTLY BEING TOLD THAT THE PAPERS WILL BE SENT AND THE PAPERS HAVE BEEN SENT OF WHICH I HAVE RECEIVED NOTHING!!!
I HAVE BEEN PUT ON HOLD FOR UP TO AN HOUR A TIME. THEN I GET THE RUN AROUND AND TOLD DIFFERENT STORIES ALLL THE TIME.
THIS IS UNFAIR AS I HAVE BEEN A LOYAL CUSTOMER, MY INSTALLMENTS WERE DUE ON TIME, I EVEN SETTLED MY VEHICLE BEFORE THE AGREED PERIOD AND NOW I AM WASTING MY PHONE BILL ALL THE TIME REQUESTING DOCUMENTS THAT SHOULD HAVE BEEN SENT TO ME 3 YEARS AGO WHEN I PAID THE CAR OFF!!!
I AM REALLY UPSET WITH ABSA VEHICLE FIANACE PATHETIC SERVICES, TOTALLY UNEXCEPTABLE
IT IS HIGHLY FRUSTRATING AND ANNOYING!!!
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