I am really starting to regret moving over to FNB. Not only did I get a text to validate information on my debit orders that have already been finalised. I am starting to think that their call centre staff does not know what is going on. I have replaced my order for a smart device and following up on this through the call centre has been a mission. First got through to a consultant then he transferred me but instead killed the call. Call back then I was told wrong division transferred again. Then Called back right division then I was cut off. Called buck only to transferred again. How difficult can it be to get a answer from these people. I am sorry but if I don't get acceptable feedback urgently, I will cancel my order again and close my bank account. Never had this much headaches with my previous bank.
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