I TRAVELLED TO A FOREIGN COUNTRY. BEFORE THAT I PHONED THE BANK AND INFORMED THEM THAT I' TRAVELLING ABROAD, AND THAT THEY SHOULD ACTIVATE MY ACCOUNTS FOR ACCESSIBILITY. I WAS ADVISED THAT MY CARDS ARE AUTOMATICALLY ACTIVATED AND ALL I HAVE TO DO IS INCREASE OR DECREASE MY INTERNATIONAL LIMITS. I GOT TO MY DESTINATION AND TRIED TO WITHDRAW MONEY AND ALL I WAS GETTING WAS ERROR MASSAGES HAD TO PHONE THE BANK AND WAS TOLD FNB IS EXPERIENCING A BIT OF A PROBLEM HOWEVER IT SHOULD BE FIXED SOON. I WAS ADVISED I CAN SWIPE MY CARD OR GO INSIDE A BANK AND GET MONEY. I TRIED TO SWIPE FOR PAYMENTS AND NOTHING HAPPENED PAYMENT DISHONOURED. I WAS ALSO ADVISED THAT I WILL NOT GET THE MONEY FROM INSIDE THE BANK. NOW I'M IN A FOREIGN COUNTRY MONEY IN MY ACCOUNT AND I CAN'T USE IT IN ANY FORM. FNB PLEASE EXPLAIN THE SLOGAN HOW CAN WE HELP YOU AND STRANDED LIKE THIS. DISGRUNTLED CUSTOMER.
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