AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Prosper, what does it mean? Getting #%$! ed by ABSA | #240623

Absa
Prosper, what does it mean? Getting #%$! ed by ABSA

I clicked on a link for ABSA e-statements and logged in to apply for my statement - turns out I was giving my login credentials away... Well the scamsters got into my account got my cellphone number (Vodacom) and did a sim card swap - after that there was nothing to stop them doing whatever they liked on my account... They transferred money from my Credit Card to my current account - created a beneficiary and paid out R4999 I'm lucky they didnt go for more as ASBA claim that the liability with me... But I dispute that!

ABSA rely on mobile networks to maintain their level of authentication and security - in this case VODACOM, who were too happy to help someone hijack my cellphone number - with complex security questions like: "What is your first name" they authorized the SIM SWAP and now I'm R4999 in debt.

ABSA is only interested in their own prosperity and the sooner I move the better, I thought banks were insured for cases like these - but I'm sure its just part of ABSAs "Milking it" Campaign

I run my own business, if one of my clients suffers because of the way I do business, I change the way I do things - I dont make it their problem - ABSA!

Date:

Company: Absa

Country: South Africa   City: Online

Category: Business & Finance

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