AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Tried to move from ABSA to FNB | #232491

First National Bank
Tried to move from ABSA to FNB

FNB has all these wonderful advertisements about how cheap they are and how easy it is to move to them.

Well in my case it was impossible and I had to give up.
I'm an ABSA customer with a Credit Card, Cheque Account and Savings Account. I went onto FNB's website and select the CALL ME BACK option so that I can speak to an consultant to check my options for moving from ABSA to FNB.

In the end it boiled down to the fact that, because I was renting and do not have a statement with my physical address on it I could not apply for the overdrafts. This was confirmed twice by the Kuilsriver FNB branch. I went as far as typing a letter and got it certified at the Police Station. Not even that was enough. Furthermore, I could only open a Cheque Account without an overdraft because my salary apparently needed to go into that account for 3 months before I can apply for overdraft.

My wife moved from Standardbank to FNB all done in one Saturday morning. Why is there so much nonsense when I tried to move.

Nevertheless, I went into the FNB branch and let them close all accounts and stop all processes that they already started.

All of a sudden, I am happy to be a ABSA customer again!

Date:

Company: First National Bank

Country: South Africa   City: Kuilsriver

Category: Business & Finance

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