My mother took insurance with Dial direct online and for some reason the system generated 15 policy's and that same month end all 15 premuims went off my account. I requested a refund and that 14 policy's be cancelled was cancelled and waited a week for the refund and was paid but now it's not the right amount a shortfall of arount R500 still needs to be refunded!! Please help and refund the other monies!! Thanks.
Policy nr: 828448364
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