Someone from ABSA Vehicle & Asset Finance called me and requested I send a proof of insurance through on my vehicle.
I did so - twice.
An additional amount of R533.18 was debited from my account anyway for "AIP Insurance".
I have not had a response as to when the amount will be refunded.
Isn't debiting someone's account without their prior approval or permission illegal? I in no way agreed to any figure being debited from my account, and had sent proof of insurance anyway.
This quite poor, and I am about to take my vehicle finance elsewhere.
0 comments