I AM A FRIEND OF THE ACCOUNT HOLDER WHO NOW RESIDES OVERSEAS.
A SANLAM POLICY WAS CEEDED TO NEDBANK DURBAN WEST STREET BRANCH AS SECURITY FOR AN OVERDRAFT ON A BUSINESS ACCOUNT IN 1996. THE BUSINESS ACCOUNT WAS PAID UP AND CLOSED IN 1999 - THE BUSINESS WAS SOLD. DESPITE THIS AND ME SPENDING OVER A YEAR ATTEMPTING TO GET A LETTER FROM NEDBANK CANCELLING THE CESSATION I STILL DO NOT HAVE THE LETTER.
I HAVE BEEN REFERED TO ALMOST EVERY BRANCH AND DEPARTMENT IN THE COMPANY. I HAVE PHONED BRANCHES, THE LEGAL DEPARTMENT OF NEDBANK, THE INVESTMENT DEPARTMENT, THE PERSONAL LOANS DEPARTMENT (ALL PLACES VARIOUS PEOPLE HAVE REFERED ME TO). I HAVE CALLED THE CALL CENTRE ETC. I HAVE GONE INTO THE CLOSEST BRANCH (RIVONIA) WHERE I WAS TOLD i WOULD HAVE IT WITHIN 2 WEEKS IN MARCH. I HAVE HAD NO FEED BACK AND NOT RECEIVED THIS LETTER.
I HAVE THE REQUIRED AUTHORITY DOCUMENTS AND POWER OF ATTORNEY TO FOLLOW UP ON THIS ON BEHALF OF MY FRIEND
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