AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Change in eBucks earning and ADSL | #189286

First National Bank
Change in eBucks earning and ADSL

This is just me venting to say how disappointed I am in FNB. I used to enjoy the free 3G ADSL which was free if you owned an FNB Platinum Credit/Cheque Card.

FNB now all off a sudden decides to change that model basing it on the Cheque account only and Uncapped ADSL and I am now on the lowest reward level and would only enjoy a 10% discount. If it was still based on my Credit Card, I would have enjoyed an 80% discount on Uncapped ADSL. I am afraid that, as a customer, I do more transactions on my CC and not on my cheque account. Out of principle, I am taking uncapped ADSL via another ISP.

Anyways, uCount is all of a sudden looking a lot more attractive since I don't actually enjoy some of the previous benefits. Is this FNBs tactic, lure people in with attractive rewards, get the customers, then change it under their feet... great strategy... I have an idea of what steve can do ... ;o)

Date:

Company: First National Bank

Country: South Africa   City: FNB

Category: Business & Finance

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