I wanted to upgrade my ADSL ISP speed from 2mb gold account to 4mb everyday uncapped, which means it is also a downgrade since the gold account has highly desirable benefits. The 4mb gold accounts were already greatly discounted but were unfortunately still to pricey so I had to opt for the 4mb everyday uncapped.
During the correspondence to facilitate the change with my service they offered me an even greater discount on the already discounted special price. Simply stating it is due to my loyalty as customer.
This is really extremely generous and I will almost hold it as a moral principle to advertise and sell OpenWeb to every person that is looking for an ISP. Even if you were to ignore this incident OpenWeb remains an excellent ISP and I already felt they were the best even before this incident.
Excellence is a habit it seems.
0 comments