RCS
PAID UP ACC LISTED AND HANDED OVER

Account paid up in 2008 to my surprise I've been listed on ITC and handed over to collections attorneys.

On 06.11.2008 at about 10:46 I spoke to Jamie in the customer support dept informing her that I have settled my account of R162.06 and requesting my account to be closed.
I have since received a statement and sms informing me that my account is in arrears.

I spoke to Salome on 04.03.2009 and she confirmed that a note was on the system that I request my account be closed.

SO WHY HAS THIS ACCOUNT NOT BEEN CLOSED IF MY REQUEST HAS BEEN NOTED AND HOW CAN THE ACCOUNT ON BALANCE BE HANDED OVER.

IT IS NOW OVER R500 ACCORDING TO THE ATTORNEYS AND THIS IS FOR INTEREST AND FEES.

WHY ARE THE ACCOUNT HISTORY AND NOTES ON THERE SYSTEMS IF IT IS CLEARLY IGNORED

WHAT SHAMELESS SERVICE RCS CLEARLY DOES NOT KNOW WHAT INTEGRITY IS.