AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Closed Account 2008. Handed over 2 years later?! | #78111

First National Bank
Closed Account 2008. Handed over 2 years later?!

We closed our FNB Cheque account in 2008. 2 years later we get called advising our account was handed over to a collections agency. In 2010 we were contacted by GL Attorneys asking for money we were owing.
We were very suprised, as we closed this account, and we were informed that we had left the account in overdraft, when it was never an overdraft account in the first place?
Eventually we get statements, and it turns out FNB themselves started debiting our account after we had closed it??!
We dont hear from them for 2 years, and in 2010 we get handed over for the 'overdraft' amount of R 9K.
We have been informing the GL Attorneys since 2010 we closed the account ad do not owe anything, and they still continue to send threatening letters telling us that they want money, and we now owe R 23k.

How did FNB debit a closed account? Why did they debit our account when they knew we were paying via direct deposit? Why were we not informed by FNB during the 2 year period between 2008 and 2010 that we owed them money? We keep telling GL Inc Attorneys we closed this account, but all they see are $ signs so they also will continue asking for non-existent money.
So, what now?

Date:

Company: First National Bank

Country: South Africa   City: Bank City

Category: Business & Finance

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