AfricaComplaints.com » Business & Finance » Complaint / review: Bayport Financial Services - BAYPORT CELLULAR A BUNCH OF | #18117

Bayport Financial Services
BAYPORT CELLULAR A BUNCH OF

I purchased a cellphone contract from Bayport and the c=sales agent did not offer me the correct phone as per the brochuer on the internet. As i was not aware of what phone actually came with the contract the sales agent took advantage of the fact that I was not aware of what was avaialble and offered me a phone which was not in line with what was on offer as per the brochure. I received my phone and contract an when i went onto the Bayport website I discovered that I had been done in by the sales agent. I immediately called the client services and they refused to assist me but made a lot of excuses, about being out of stock and that I had agreed to take the phone on offer. At NO time did the sales agent ever offer me the phone that was on the brochure but sold me an inferior phone instead. Now that I have taken possession of the phone and opened the outer plastic cover of the box without even opening or using the phone at all they refuse to swap the phone with the correct phone as per the brochure but remain making excuses for their sales personnel. I I want to cancel and return the phone and starter pack unused they want to charge me the full amount for the handset.. UNFAIR BAD!

Date:

Company: Bayport Financial Services

Country: South Africa   City: Gauteng

Category: Business & Finance

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