On the 16th of December 2012 I received an in contact reporting 2000 rand withdrawal while I was at home, fortunately my card was with me, I went to the bank on the 18th to check what happened, they said the money was withdrawed, I went to the police to report and my card was changed immediately. Capitec bank did their investigation and came back to me with a letter saying that withdrawal was normal if I'm not satified I must forward the matter to Ambudzman of which I did, but they never get back to me. all I want is Capitec bank to pay back my money because my card was with me at the time of the withdrawal
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