AfricaComplaints.com » Business & Finance » Complaint / review: Alexander Forbes Financial Services - No one seems to know what s going on! | #168010

Alexander Forbes Financial Services
No one seems to know what's going on!

I am not surprised to see the number of complaints being made about AForbes Financial Services. I wish I knew how much money I've spent on airtime calling the call centre, only to be asked to send in the same documents over and over again. On Monday, I was told that my money would be 'released' by the end of the week. Today, I called and the call centre agent actually told me point blank that he is not sure where the documents are or who might have them. I named the people I sent them to, but he asked me to send them in again anyway! This time to a 'team leader'. It seems like a shambles over there.

Date:

Company: Alexander Forbes Financial Services

Country: South Africa   City: South africa

Category: Business & Finance

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