AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Absa - shocking service and faulty account blocks | #166076

Absa
Absa - shocking service and faulty account blocks

I received a SMS from Absa, saying that I had to supply them with proof of residence and my ID. I went to the Menlyn branch and did all they asked after which the consultant told me everything was in order. A couple of weeks later I received another SMS from Absa saying that my account was blocked because I never supplied rhem with proof of residence and my ID. I went to the Woodlans branch to supply them with the documentation a second time. They apologised for their other branch's incompetency and once again told me everything was in order and I could access my account. It lasted less than a week. Today (5 days after my laat viait to Absa) I received another SMS informing me that my account is blocked and they need proof of residence and my ID. Frustrated out of my mind.

Date:

Company: Absa

Country: South Africa   City: Menlyn and woodlands

Category: Business & Finance

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