Following my previous complaint, how is it possible that just no one at my insurance cares or even wonder why my car has been gone for almost 7 weeks and it is still not fixed!! It was just the one side of a bonnet that was damaged, so every week we call the panel beater (Virgin insurance's very reliable contractor) and every week there is a new told to us. For the past 3 weeks "the paint has been drying". And the claim assessor is no where to be found... when I called him this morning he also reckons it has been taking way too long yes!!
So why doesn't he do something about it!!! We have been without a car for 2 months now and it seems it is just the tip of the iceberg. Would love to hear the excuses?
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