AfricaComplaints.com » Business & Finance » Complaint / review: Discovery Card - Health Wallet is a!! | #158388

Discovery Card
Health Wallet is a!!

Deposited money into Health Wallet as my Savings for the year was spent, only to realize weeks later that my Discovery Claims were not being paid! Reason being the 'funds were reserved'. Called the number connected to error code (Discovery Card) only to be told they cant do anything - i must call claims. Claims told me that it is an issue with DCard. Spoke to DCard again - had to hold for hours... and was told they will call me back in an hour to tell me whats going on. Never heard from them again. Long and short... they reserved my funds (whatever that means) without my knowledge and never paid the claims. Cant get hold of anyone other than call center staff and they have no clue. Apparently it is a system error and they have no idea when it will be resolved. Taking out my money immediately. Cant trust them!!

Date:

Company: Discovery Card

Country: South Africa   City: Cape Town

Category: Business & Finance

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