Metropolitan Life
No Feeback over a month and a half

Good day;

I am astounded by the level of service from momentum Contact Centre.
I sent an e-mail a month and a half ago notifying momentum about the change of banking details, having being sending follow up e-mails without any response yet again I sent a follow up e-mail to [Email Removed] on the 12th July 2013 still no assistance. Now tomorrow is payday and they still have a wrong account number. Who will be blamed when the policy lapses? This level of service has me wondering what will happen when I claim, considering that the policy was taken out in 2009.Will I still receive snail service before any action can be taken?

Can someone PLEASE attend to this enquiry urgently to run a debit order on my new account?

Thanks...
Frustrated

(Supplier name changed from Momentum to Metropolitan Life by Hellopeter.com)