AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Withdrawal of R8000 without customer consent | #155693

First National Bank
Withdrawal of R8000 without customer consent

R8000 has been withdrawn to my cheque account without consultation, and this not being the first time, R330 was withdrawn and made payable to my credit card.

I do not dispute my accounts that are in arrears, but i have not been working for 2 years, and have been unable t pay, and have communicated this to my last banker joanne and same email have been sent to Gail Bridge from legal department.

FNB has a tendency of doing as they please without consent. Firstly the Platinum Account i had was just closed without informing me, and i was aware that i am not working that coulld happen, but once you are broke, they disrespect you.
Secondly a cheque card was delivered to me, and i never ordered a cheque card, nor opened a cheque acount, and as long as i was not working, i was happy with a Smart account to transact.
Thirdly, now they withdrew a lumpsum of R8000 once off on my account today, when they can see i will be left with nothing. They dont care, they behave inhuman, they dont bother to call you to ask how much you can afford? Are u working? What is the problem.i have spoken to Veroza Rass, who just slammed the phone over my ear, and finally went to Gail Bridge who then promise

Date:

Company: First National Bank

Country: South Africa   City: National Legal Department

Category: Business & Finance

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