AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - R7 520.00 DISAPPEARED FROM MY ACCOUNT | #154488

Standard Bank
R7 520.00 DISAPPEARED FROM MY ACCOUNT

I have a Business and I do deliveries for my Clients. I did two deliveries for this Client on the same day and as a result he had to pay twice. He paid twice the agreed amount via Internet Banking on the 29th June. To my suprise I received an SMS from Standard Bank notifying me that the other R7 520.00 has been reversed from my account. I thought no one can do that on my account. I never received any call from Standard Bank to get any Authority to reverse this amount. They just reversed it. I went inside the Branch in Roodepoort and I was told that there is nothing they can do except logging a Query whith a turnaround time of Two days. What that means to me is that anyone can pay for my services via internet and later on reverse the payment with Standard Bank. I thought no kne can withdraw money in my Account without my Authorisation but I am obviously wrong with Standard Bank. Ido not feel my money is safe with this bank and I am going to take all my accounts from them then pursue legal route. My telephone number is 0826800550 and the reference number they gave me for the Query is 54047157.

Date:

Company: Standard Bank

Country: South Africa   City: Roodepoort

Category: Business & Finance

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