I took a personal loan with Kingcash in december 2012, my payment history was excellent. I looked at my Experian Credit report now, I saw that in March 2013 I have a listing from Kingcash saying that I am 30 days late!! which is! my debit went off in March 2013 and I have my bank statement to prove that and Kingcash also sent me a statement of my account where it reflects that in March 2013 my instalment was paid. I called Kingcash today and spoke to a consultant my first question to her was " I want to speak to the person that provides information to ITC for my listing? she said she does not know and Kingcash does not do that! she then transferred me to her supervisor who pretended like she had no clue what I was saying! They refused to firstly admit that they made a mistake and secondly correct my listing. Please help me to sort this out, I was on the phone with Kingcash for over 30mins they just pushed me around and refused to correct their mistake. I do not wish to speak to any of their consultants again, their quality of service is beyond poor they have no idea what is going on in their company. I want this false information removed from my ITC report.
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