Standard Bank
Homeloan not active

I have applied for a BUILDING PACKAGES/HOME LOAN. And I'm still waiting for feedback!!!
This transaction is taking FOREVER and EVER and EVER and EVER and EVER!!!
What happened to the service in this bank??
There is no support in the CALL CENTRE, and I want to talk to a SENOIR MANAGER that can give relavante answers to this transaction, NOT B-!!!