AfricaComplaints.com » Business & Finance » Complaint / review: Capitec Bank - Terrible feed back | #128274

Capitec Bank
Terrible feed back

Ok money was transferred into my account but the person who transferred put 1 digit wrong they went to the bank and they said they will rectify the error.

this has happened to me with other banks but then they normally took max 5 days to fix the error.

i would like to know why capitec takes up to 2 and a half freaking weeks to fix this mistake were as other banks can do it within 5 working days.

does capitec understand that that money could have been needed asap for maybe food or other necessities that the client may need?

i this is poor customer service on their part and seems they not really intrested if their clients need their money or not

Date:

Company: Capitec Bank

Country: South Africa   City: Lifestyle

Category: Business & Finance

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