I would neglect my duty by failing to report the Sterling Service that I received from Anthea Rudd at the Telesure Group. I was involved in a moter vehicle accident (not my fault) and reported the accident to my insurers Dial Direct. My claim was approved in record time and the vehicle repaired as new at Re-newit panelbeaters in Edenvale. The problem was the excess of R8500 that I had to pay. My fault as having a few cars and hardly driving them opted for a low premium with a high excess. This is where Anthea Rudd came in. She retrieved my excess in full. During the time I waited to be reimbursed she phoned me at least once a week with feedback until the money was deposited in my bank. I have been with Dial Direct for a number of years and with this type of service no other insurer will be able to entice me with cheap liptalk to change my insurance.
Thank you Anthea Rudd and Dial Direct for your service excellence
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