AfricaComplaints.com » Business & Finance » Complaint / review: Nedbank - Unauthorised Debit Orders | #122541

Nedbank
Unauthorised Debit Orders

For almost 2 years I have been living in Namibia. When I left and during my time in Namibia I contacted Nedbank a few times telling them that I would be depositing my salary into a Namibian bank account and that I needed the banking details of my vehicle finance and would be making instalments manually. I did not get this information and was later contacted and told that my vehicle would be repossessed if I didn't pay up the outstanding amount. I did this due to the fact that it was my obligation to and that I had been finally given my account details. I agreed with the person who I was in contact was that I would do this manually from now on. I have returned to South Africa and moved banks, but still honour my instalments manually every month. I was planning on closing my Nedbank cheque account and in astonishment a debit order for my vehicle financing instalment went off on that account a few days ago and was bounced and I was charged a significant amount in fees. This is the first time I've been debited for this in at least 5 months. Even though I had already manually processed my instalment. Now, I can't close this account and I'm expected to pay the fee charged. This is not on

Date:

Company: Nedbank

Country: South Africa   City: MFC

Category: Business & Finance

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