AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - A year on and still being harrased | #108275

Standard Bank
A year on and still being harrased

Its been a year now, and still I receive calls on my cell looking for a Miss M Grobler. Last year I was in contact with Megan Scullard and William Matlanto, who both said they were unable to assist, as there is no way of tracing my cell phone number. Using my ID number reveals that NO CONTACT has been made. Yet, the call centre people are too useless to put this on their system, that being the words: NOT CORRECT PERSON, so it seems that I will be putting up with this C%AP for the next 10 years on an annual basis.
When I ask the caller to give their details, they respond with the name MARY, which I have been told by the bank that this is a CODE NAME for arrears accounts, so it does not help me asking for the details, one caller refused to give even a fictitious name, and said it had nothing to do with me. With that i told him in no uncertain terms what he can do with himself.

Date:

Company: Standard Bank

Country: South Africa   City: Card Division

Category: Business & Finance

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