Er namI reported my missing mobile device to the FNB Insurance Division on the 26th April 2013.
up to date i have not recieved any feedback from the insurance division.
I have made several calls to the call centre, and on the other side of the line i recieve a voice recording of "your call is important to us, we are transfering you to a consultant" that goes on for up to 5 to 6 mins. I have also send through an email to make a follow-up on the progress of my claim, and still have not recieved any feedback
i am without a mobile device for 2 weeks and am not happy with the insurance department. what is the point of paying insurance with FNB, when you will not be assisted.
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